What Is Selective Mutism And How Can Psychology Help?
By David Hennessy, Clinical Psychologist

Selective mutism is an anxiety-based condition where a person is unable to speak in specific social situations, even though they can speak comfortably in familiar settings, such as at home. It can affect social interactions, relationships, learning, and occupational functioning in ways that often feel confusing or distressing for the individual and their family.
Understanding Selective Mutism
Selective mutism is more than shyness. It is a complex anxiety response that creates a persistent pattern of silence in situations where speech is expected, such as school, work, or community settings. People with selective mutism may speak freely with close family members or in places where they feel safe and understood. Their silence is not deliberate defiance. It is a protective response to overwhelming internal anxiety signals that restrict their ability to speak.
Symptoms
- Consistent difficulty or inability to speak in certain social situations where speech is expected
- Ability to communicate in comfortable or familiar settings
- High levels of anxiety or distress in specific social contexts
- Physical signs such as stiff posture, frozen appearance, or avoidance of eye contact
- Frequent reliance on non-verbal communication, such as gestures or nodding
Causes And Risk Factors
- Anxiety disorders or elevated social anxiety [1]
- Psychological, psychiatric, neurological, or medical comorbidities [2]
- Family history of anxiety or selective mutism [3]
- Temperament patterns involving behavioural inhibition [1]
- Stressful or traumatic experiences that increase fear responses [4]
How Can Psychology Help?
Psychology plays a central role in supporting individuals and families living with selective mutism. Treatment focuses on gradually reducing anxiety, strengthening communication confidence, and supporting meaningful participation in everyday settings.
Cognitive Behavioural Therapy
CBT helps individuals and families understand the relationship between anxiety, thoughts, and behaviour. Therapy involves gradual steps toward speaking, starting with situations that feel safe and achievable and building confidence over time [5].
Behavioural Interventions
These include graded exposure, shaping of verbal responses, stimulus fading, and positive reinforcement. When delivered gently and collaboratively, behavioural interventions can create measurable improvements in communication across settings [6].
Support Network Involvement
Family involvement is essential. Parents and caregivers learn strategies that reduce pressure, increase predictability, and support verbal expression in small, manageable ways. School staff, employers, or other key people can also be guided in how to create environments that feel safe and encouraging [7].
Educational And Occupational Support
Collaborative planning with teachers, learning support staff, or employers helps create environments that reduce anxiety and allow individuals to communicate at their own pace. This may include predictable routines, structured transitions, reduced pressure to speak, and gradual participation goals.
Gentle, Hopeful Realism
Selective mutism can be challenging, particularly when silence is misunderstood as avoidance or unwillingness. Yet outcomes are promising when therapy is consistent, well-structured, and supportive. Progress is often steady and cumulative rather than rapid. The aim is not to push speech, but to gently expand a person’s sense of safety, capacity, and confidence.
Meaningful improvements in communication and quality of life are achievable. With the right support, people living with selective mutism can develop stronger self-belief, reduced anxiety, and greater comfort participating in their world.
Enquiries / Appointments
Click here to contact Hennessy Clinical Psychology
References
- American Psychiatric Association. (2022). Diagnostic and statistical manual of mental disorders (5th ed. text revision). American Psychiatric Publishing. https://doi.org/10.1176/appi.books.9780890425787
- Viana, A. G., Beidel, D. C., & Rabian, B. (2009). Selective mutism: A review and integration of the last 15 years. Clinical Psychology Review, 29(1), 57–67. https://doi.org/10.1016/j.cpr.2008.09.009
- Chavira, D. A., Shipon Blum, E., Hitchcock, C., Cohan, S., & Stein, M. B. (2007). Selective mutism and social anxiety disorder: All in the family? Journal of the American Academy of Child and Adolescent Psychiatry, 46(11), 1464–1472. https://doi.org/10.1097/chi.0b013e3181493642
- Kristensen, H. (2000). Emotional and behavioural problems in children with selective mutism: multiple informants’ report. European Child and Adolescent Psychiatry, 9(2), 109–117. https://doi.org/10.1007/s007870050004
- Bergman, R. L., Piacentini, J., & McCracken, J. T. (2002). Prevalence and description of selective mutism in a school-based sample. Journal of the American Academy of Child and Adolescent Psychiatry, 41(8), 938–946. https://doi.org/10.1097/00004583-200208000-00012
- Oerbeck, B., Stein, M. B., Wentzel-Larsen, T., Langsrud, Ø., & Kristensen, H. (2014). A randomised controlled trial of a home and school-based intervention for selective mutism – defocused communication and behavioural techniques. Child and Adolescent Mental Health, 19(3), 192–198. https://doi.org/10.1111/camh.12045
- Oerbeck, B., Stein, M. B., Pripp, A. H., & Kristensen, H. (2015). Selective mutism: Follow-up study one year after end of treatment. European Child and Adolescent Psychiatry, 24(7), 757–766. https://doi.org/10.1007/s00787-014-0620-1


